We guarantee 100% satisfaction on all our products. 
If you or the people who receive the products as gifts are not happy for any reason we will offer store credit or refund.

 

Under the heading of shipping policies it should read.  We ship via UPS ground unless other arrangements are made.  Products are normally shipped the following business day from when the order is received.  In most cases the product will arrive within 7 business days of being shipped.